Home Electronics THIS MODEM IS USED AS A PHONE ONLY IN EMERGENCY SITUATIONS.

THIS MODEM IS USED AS A PHONE ONLY IN EMERGENCY SITUATIONS.

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THIS MODEM IS USED AS A PHONE ONLY IN EMERGENCY SITUATIONS.

The Verizon Wireless Home Modem Model Number: LVP2 and S/N: W22A5R00044B burns up batteries. They swell up and get hot and stop the modem from functioning properly. The battery is for back-up. Sounds very similar to [REDACTED] I am on my third battery with the modem since January 2021. Two of them had the swelling and heat issue. I am waiting on the latest one to do the same thing and it is a fire hazard.

Manufacturer - Importer Name:
Verizon

Brand:
Verizon Wireless Home Modem

Model Name or Number:
Model:LVP2

Date Manufactured:
6/1/2020

Retailer:
Not Provided

Purchase Date:
Not Provided

City:
Kitty Hawk

State:
North Carolina


Report Date:
12/13/2022

Injury (Yes or No):
Incident, No Injury

Victim' Age:
Not Provided

Company Comments:
(12/21/2022) Verizon: Verizon encourages customers with any concerns about our products to contact us directly at cersHQExecutiveRelations@verizonwireless.com or by phone at 800-760-4658. We follow up on all incidents about products sold by Verizon Wireless when contact information is available to us, and have contacted the consumer about this reported incident and indicated he is satisfied with the resolution.

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