Home Furnishings & Decorations THE MATTRESS IS A 12 INCH SIGNATURE DESIGN CHIME MEMORY FOAM

THE MATTRESS IS A 12 INCH SIGNATURE DESIGN CHIME MEMORY FOAM

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THE MATTRESS IS A 12 INCH SIGNATURE DESIGN CHIME MEMORY FOAM

My family purchased a memory foam mattress from Ashley Furniture in 2019. Last week we removed the zipper cover to wash the cover. Without warning- a plume of fiberglass was released rendering our home unliveable and covered in millions of tiny shards of fiberglass! My two year old toddler has spent several hours in the Emergency Room dealing with wheezing and a horrible cough after exposure. There are ZERO warning labels on this mattress against removing this cover! We have relocated to a hotel while we search for any plan on how to proceed. This is a nightmare.

Manufacturer - Importer Name:
Ashley Furniture Industries, Inc.

Brand:
Signature Design

Model Name or Number:
Chime

Date Manufactured:
Not Provided

Retailer:
Amazon

Purchase Date:
Not Provided

City:
Kokomo

State:
Indiana


Report Date:
9/25/2022

Injury (Yes or No):
Injury, Emergency Department Treatment Received

Victim' Age:
2

Company Comments:
(10/14/2022) Ashley Furniture Industries, Inc.: Ashley takes product safety and customer concerns seriously. We appreciate receiving this and all other information regarding our customers' use of Ashley products. We are sorry to hear that this customer reported having this experience with one of our memory foam mattresses. Ashley is committed to offering the highest quality products and product safety is therefore very important to us. We encourage anyone with questions or concerns about Ashley's products to contact us at 1-800-477-2222

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