The consumer indicates that her refrigerator’s freezer has a horizontal door handle that is held on by two plastic pieces on each end. This handle has fallen at least three times; the first time the handle came off the right plastic piece cracked. The consumer now has to be extra careful when opening her freezer so as the handle does not fall off.
The consumer contacted the Manufacturer and explained the situation; the representative she spoke to informed scheduled for a Service Technician to visit her home on 09/20/2022.
The consumer plans on keeping her refrigerator for at least the net thirty days in case an investigation ensues.