Home Privacy Policy & Terms of Use

Privacy Policy & Terms of Use


By accessing and using defectiveproductcomplaints.com (“DPC” or “Site”) you are subject to these terms and conditions. By your use of DPC or by providing us with any personal or proprietary information, you authorize us to release such information to law enforcement and other third parties in accordance with the privacy provisions herein. Any person accessing this site shall be hereafter referred to as a “Visitor” or “User”.

All content displayed on DPC is the property of us. All information and content is protected by U.S. and international copyright laws. DPC is provided “as is” without warranty of any kind, either expressed or implied.

You acknowledge that DPC’s content includes certain trademarks and service marks owned (but not necessarily registered) by us. You agree not to infringe upon these trademarks or service marks. You further agree that you will not alter or remove any trademark, copyright notice, or other notice from any copies of DPC’s content.

DPC does not endorse and is not responsible for the accuracy or reliability of any opinion, advice or statement, complaint, recall made through this Site by any other party, other than as required under applicable consumer protection law. Under no circumstance will DPC be liable for any loss or damage caused by a user’s reliance on information obtained through this Site. It is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, complaint, recall or other content available through this Site.

This site specifically disclaims any liability (whether in contract, tort, strict liability or otherwise) for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with access to or use of the site (even if DPC has been advised of the possibility of such damages), including any liability associated with any viruses, macros, or other disabling software that may infect a user’s computer equipment.

Applicable law may not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations or exclusions may not apply to you. However, in no event shall our total liability to you for damages, losses, and causes of action (whether in contract or tort, including but not limited to, negligence or otherwise) exceed the amount paid by you, if any, for accessing this site.

We reserve the right to revise these Rules and Regulations at any time, and if a visitor to this site accesses the site after such change, the visitor is deemed to be apprised of and bound by any changes to these Rules and Regulations.

We reserve the right to seek all remedies available at law and in equity for violations of these Rules and Regulations, including the right to block access from a particular Internet address to the site.

Visitors agree to indemnify and hold harmless DPC and its subsidiaries, affiliates, officers, directors, agents and employees from any claim or demand, including reasonable attorneys’ fees made by any third party due to or arising out of User’s breach of this Agreement or the documents it incorporates by reference, or User’s violation of any law or the rights of a third party.

We may use third-party advertising companies to serve ads and collect information when users visit our site. These companies may use information (but not your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements on our site, other websites and other forms of media about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, see this opt-out link.

We do not guarantee the accuracy, completeness, or adequacy of the contents of the Consumer Product Safety Information (“CPSC”) Data or the National Highway Safety Administration (“NHTSA”) Data, particularly with respect to the accuracy, completeness, or adequacy of information submitted by persons outside of the CPSC or NHTSA. The Databases will contain a notice to this effect that will be prominently and conspicuously displayed on the Databases and on any documents that are printed from the Databases.

This site is not affiliated with the U.S. Government or any State program.

This site is sponsored by Sackrin & Tolchinsky, P.A., a law firm whose office is located in Broward County, Florida.

All data on this site is offered for free. There is no requirement for anyone to be a client of Sackrin & Tolchinsky, P.A. to use this site.

Alan Sackrin, who is licensed to practice law in Florida, oversees the firm’s product liability practice and has spent more than four decades leading clients through challenging legal matters.

This policy is subject to change. Last updated on January 30, 2023


By using this website you consent to this Policy, including your consent to our use and disclosure of information about you in the manner described in this Policy.

Information Collection and Use

We receive but do not track, a variety of “personally identifiable information,” including your email address, IP address, and message content. When we need to collect personally identifiable information from you to execute a requested transaction or provide you with a particular service, we will ask you to voluntarily supply us with the information we need. We also automatically receive and record information on our server logs from your browser, including your IP Address and the page you requested. Your IP address is not linked to this site.

We do not collect your email address unless you actively provide it to the company so that we can communicate with you.

When your Web browser or email application requests a Web page from another computer on the Internet it automatically gives that computer the address where the requested information should be sent. This is called your computer’s “IP address.” (IP stands for “Internet protocol.”) For most users accessing the Internet from a dial-up ISP, the IP address may be different every time you log on. Drugwatch.com receives your IP address each time you view a Web page from the Site. Your IP address is not linked to your email address or any other personally identifiable information.

Your IP address may be used for various purposes, including:

To diagnose service or technology problems reported by you that are associated with your IP address

To estimate the total number of users visiting the Site from specific locales, countries or regions of the world

The server collects information about which pages on the site are accessed and the duration of a visitor’s time on the page. We are able to see how a visitor accessed the site, whether it is through a search engine or a specific advertising banner.

Log Files

When a Web page on the website is requested, that request (including the date and time) is logged on our servers with information including the IP address of the computer that requested the page.

We use log files for debugging and troubleshooting purposes. IP addresses and access times are not linked to your email address or any other personally identifiable information.


A cookie is a small amount of data, which often includes a unique identifier that is sent to your browser from a website’s computers and then stored on your computer’s hard drive. A cookie cannot obtain information from your hard drive, destroy files, or transmit viruses. Each website can send its own cookie to your browser, if your browser’s preferences allow it. To protect your privacy, your browser normally only permits a website to access cookies that it has previously sent to you, but not the cookies sent to you by other sites.

Choices about Cookies

You can normally configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.) If you reject all cookies, you will still be able to use this site. Cookies are used only as an option selected by you that allows us to recall your email address from the cookie that we sent to your computer.

We use Google Analytics to analyze this website’s audience and for content improvement. No personal information is collected from Google Analytics.

In reviewing the information above, please keep in mind we cannot and do not assume any responsibility for any actions or omissions of third parties, including other website users, and including the manner in which they might use the information received either from us or independently.

Changes to Privacy Policy

We update or modify this Privacy Policy from time to time. If we make material changes to this Privacy Policy or to how we will use your personal information, we will post those changes here. We reserve the right to make changes in this policy at any time. Please check the policy each time you use our website to ensure that you are aware of any changes in our privacy practices. Our Privacy Policy will indicate the date when it was updated. Your continued use of our website will signify your acceptance of the changes to our Privacy Policy. If you do not agree with the changes to how your information will be used, please do not continue to use our website. By using this website, you signify your consent to our Privacy Policy. If you do not agree to this policy, please do not read or use this site.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

This policy is subject to change. Last updated on January 30, 2023