The snail is not designed properly. With the weight of a child and the position of the snails back as a seat, it makes the snail and child tip foward. If the seat was lower down it would not make it so dangerous. Every time she has played on this toy an injury has occured in the same fashion. I threw away the box thinking radio flyer is usually a dependable, fun brand. I had issues at kmart ad walmart on returning the item with out a box. I called radio flyer customer service and they were outstanding about helping with a refund!