Home Furnishings & Decorations NOVOGRATZ TALLULAH MEMORY FOAM FUTON, CONVERTIBLE COUCH, GRE

NOVOGRATZ TALLULAH MEMORY FOAM FUTON, CONVERTIBLE COUCH, GRE

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NOVOGRATZ TALLULAH MEMORY FOAM FUTON, CONVERTIBLE COUCH, GRE

The Novogratz Tallulah Memory Foam Futon convertible couch purchased through amazon flips over when the a person lays off center. I ended up wedged between the wall and the couch. I was not injured but someone will be.

Manufacturer - Importer Name:
Dorel Home Products

Brand:
Novogratz

Model Name or Number:
2144979N

Date Manufactured:
10/20/2021

Retailer:
amazon

Purchase Date:
6/22/2022

City:
Skaneateles

State:
New York


Report Date:
9/18/2022

Injury (Yes or No):
Incident, No Injury

Victim' Age:
35

Company Comments:
(9/27/2022) Dorel Home Products: The Novogratz Tallulah Memory Foam Futon undergoes third-party testing to ensure it meets safety standards, as do all DHP products. With the limited information provided in the report, and without the contact details to reach out to the consumer directly to conduct a full report, we are unable to advise the specific cause of the reported complaint. Based on our product knowledge, it could be an assembly issue that could be corrected, or it could also be caused by mis-use of the product. Without those additional details, we are unable to speculate further.

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