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LASKO OSCILLATING DIGITAL CERAMIC TOWER HEATER FOR HOME WITH

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LASKO OSCILLATING DIGITAL CERAMIC TOWER HEATER FOR HOME WITH

I plugged in my new Lasko Oscillating Digital Ceramic Tower Heater model 755320 for the first time and after 30 minutes I smelled something burning and my breaker tripped. I noticed the outlet that the heater was plugged into had melted and the plug was hot to the touch. I have contacted company and they have taken all the info along with pictures and said it will be escalated and I should hear back from them within two days. I informed them I was going to contact an electrician before turning the breaker back on.

Hi additional point, when I contacted the company they told me I did not need to contact you.
Thanks

Manufacturer - Importer Name:
LASKO PRODUCTS INC.

Brand:
Lasko

Model Name or Number:
755320

Date Manufactured:
Not Provided

Retailer:
Amazon

Purchase Date:
2/17/2022

City:
Chicago

State:
Illinois


Report Date:
10/18/2022

Injury (Yes or No):
Incident, No Injury

Victim' Age:
Not Provided

Company Comments:
(10/25/2022) LASKO PRODUCTS INC.: Lasko appreciates this consumer feedback because safety is our top priority. Lasko has contacted the consumer to arrange for a return of his unit so that we may inspect the product to determine the root cause of the incident. The consumer has agreed to send his unit to us for testing. Once the investigation is complete, we will provide the consumer with the results. In the interim, a replacement unit was sent to him. If a consumer has questions or concerns about our family of products, our consumer services center would be happy to discuss them. The center is available at (800) 233-0268 from 8AM to 5PM ET weekdays, and via email and live chat 8AM – 9PM ET weekdays.

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