treadmill changing speed unexpectedly
Manufacturer - Importer Name:
Johnson Health Tech of North America
Model Name or Number:
Horizon Fitness Website
Injury (Yes or No):
Incident, No Injury
(11/28/2022) Johnson Health Tech of North America: Johnson Health Tech takes product safety and customer concerns very seriously. Johnson appreciates receiving this and any other information regarding our customers’ experiences with our products. We are sorry to hear that this customer reported having this experience with one of our treadmills. We are carefully reviewing the information they have kindly provided. Johnson is committed to offering the highest quality fitness equipment and product safety is a key component of that commitment. We encourage anyone with questions or concerns about Johnson’s products to contact us by phone at 1.800.335.4348 or by email at firstname.lastname@example.org. (11/28/2022) Johnson Health Tech of North America: On October 27, 2022, Horizon Fitness issued a voluntary recall for the T101-05 folding treadmill (https://www.cpsc.gov/Recalls/2023/Johnson-Health-Tech-Trading-Recalls-Horizon-Fitness-Treadmills-Due-to-Fall-Hazard). Johnson encourages all consumers with T101-05 treadmills to participate in the recall and request a free software update by visiting //horizonfitness.com/support/recall or www.horizonfitness.com and click on “Safety Notices,” or Horizon Fitness toll-free at 888-223-1045 from 8 a.m. to 5 p.m. CT, Monday through Friday or by email at email@example.com for more information.