Home Toys & Children CYBEX GAZELLE S, BLACK HTTPS://WWW.BUYBUYBABY.COM/STORE/PRO

CYBEX GAZELLE S, BLACK HTTPS://WWW.BUYBUYBABY.COM/STORE/PRO

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CYBEX GAZELLE S, BLACK
HTTPS://WWW.BUYBUYBABY.COM/STORE/PRO

Cybex Has shipped out a large number of defective strollers where the seat does not recline. They are aware of this issue and have not corrected it in months or issued a recall. The design of the seat was fixed, but nothing done with the defective product already in the hands of consumers. This is for the Cybex Gazelle S stroller seat.

Manufacturer - Importer Name:
Cybex/Regal Lager

Brand:
Cybex Gazelle S

Model Name or Number:
GazelleS TPE US/CAN RBCAP

Date Manufactured:
4/14/2021

Retailer:
BuyBuyBaby

Purchase Date:
3/4/2022

City:
Fort Worth

State:
Texas


Report Date:
8/29/2022

Injury (Yes or No):
No Incident, No Injury

Victim' Age:
Not Provided

Company Comments:
(10/13/2022) Cybex/Regal Lager: Regarding CPSC Complaint number 20220829-C0F36-2147354157 for the Gazelle S stroller seat back not reclining; CTP responds that this issue does not present any safety concerns. CTP became aware of the potential for the stroller seat back to not recline and implemented an engineering change to correct this issue. Additionally, CTP inspected all Gazelle S Strollers in its possession and made any needed adjustments to the seat back recline prior to shipping the stroller to retailers or consumers. Finally, all Gazelle S consumers who have reported that they experienced this issue have either been reimbursed or had their seat units replaced.

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