Within approximately 4 – 6 months, the consumer began to experience adverse health symptoms. He woke up with the skin around his eyes swollen. This started happening every night. This led to an intense burning sensation in the right eye.
10/2020: He developed intense coughing and wheezing, and his eye problem persisted. He went from 20/20 to 20/40 in his vision. He developed a stigmatism in both eyes. His symptoms improve when he is away from the home. He has to rinse his eyes before leaving the home.
NOTE: He also had the home painted around the same time. The consumer contacted the paint manufacturer [REDACTED] and reported the problem to them. They sent him a list of ingredients (MSD Sheets). The paint company also paid for a home indoor air quality test. High levels of ethanol were discovered, but the company who conducted the testing, could not tell him where it was coming from.
The consumer contacted the flooring underlayment company-manufacturer, but they would not take responsibility for the matter and did not offer any assistance with resolving the matter.
The consumer was repeatedly told that he installed numerous items around the same time and they were not taking responsibility.
The carpet installation was completed around 4/8/2022.
The carpet and carpet back is certified by [REDACTED] . The consumer called [REDACTED], multiple times. Their rep. (name unavailable) told him that they test certain materials, but would not elaborate beyond that.
The consumer also contacted the carpet brand name/manufacturer. He claims that he spoke with a chemist (name unavailable), who said that the product was taken off the shelf due to high levels of hexane, but did not elaborate beyond that.
The air quality test was done approximately 10/2020. This is around the time frame that he began to experience symptoms.