Home Kitchen 30 IN. 6.8 CU. FT. DOUBLE OVEN GAS RANGE WITH STEAMCLEANING

30 IN. 6.8 CU. FT. DOUBLE OVEN GAS RANGE WITH STEAMCLEANING

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30 IN. 6.8 CU. FT. DOUBLE OVEN GAS RANGE WITH STEAMCLEANING

I purchased a GE gas range which is venting unburnt fuel in my home whenever the oven is used. GE product JGBS86SP2SS with serial # AT17815P. GE sent technicians to my home on several occasions and according to them they were unable to duplicate our concern. On one of my most recent calls to GE about said matter they suggested that we called the local utility company to check our home for gas leak. The utility company came out and red tag the gas range indicating that the oven is unsafe to use because it is releasing gas at the boiler tube when the over is in operation. In other words, too much gas is being released into the oven and as a result unburnt fuel is being vented in our home. My wife was told that the problem we are having with the gas range is a design issue. However, since we have a newborn in our home, it suggested that we let customer service know and hopefully they will replace the gas range. Also, we told GE customer service that it will take approximately an hour of using the oven in order for the technician to duplicate the problem, but we were told that they cannot have a technician siting at my home for an hour to duplicate and fix a problem that is dangerous to my family and community.

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