Home Yard & Garden 25CC TWO CYCLE, GAS POWERED TRIMMER

25CC TWO CYCLE, GAS POWERED TRIMMER

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25CC TWO CYCLE, GAS POWERED TRIMMER

8/16/2022: The consumer used the trimmer for approximately 8 – 10 minutes.

The trimmer started smoking and burning, so he immediately put it on the ground and turned it off.

Upon further inspection, the clutch housing melted and emitted smoke. This is the area near the handgrip, next to the engine. Part of the main housing also melted.

8/17/2022: He called the firm the next day and was advised to take it to a local authorized service center.
He was given a CASE# [REDACTED].

8/18/2022: The consumer took the trimmer to a local service company and their representative, told him that they would get back in touch after they examined the trimmer.

8/29/22
I took it to a dealer who determined that it would cost too much to fix. I took the trimmer and dealer work up sheet to Lowes. They replaced it for free. They were to send it back to the factory.
Thanks

Manufacturer - Importer Name:
Stanley Black & Decker, Inc.

Brand:
Craftsman

Model Name or Number:
WS2200

Date Manufactured:
Not Provided

Retailer:
Lowe's

Purchase Date:
6/1/2021

City:
Greenville

State:
Tennessee


Report Date:
8/19/2022

Injury (Yes or No):
Incident, No Injury

Victim' Age:
Not Provided

Company Comments:
None

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